Specsavers AU Reviews

Specsavers Australia offers a variety of glasses at different price points to suit various needs. Prices start from as low as $39 for a complete pair of glasses, which includes standard single-vision lenses and a scratch-resistant treatment. For those looking for designer glasses, prices begin at $89. There are options for kids as well, with two complete pairs available from $99. For adults, two complete pairs of glasses, including prescription sunglasses, start from $149. The range continues with two pairs of designer glasses from $199, and prices go up to $399 for frames that include rimless, fineform, and ultraflex options. It's noted that these are everyday low prices, and in-store promotions may offer even better value. Additionally, prices may vary for pilot and trial purposes in participating stores, and other branded lenses and options are available upon inquiry in-store. Frames are subject to availability, and all prices are correct at the time of publishing.

Specsavers Australia is renowned for its comprehensive optometry services, including eye tests and professional advice on eye health. The company's product range is extensive, featuring glasses, sunglasses, and contact lenses. Among the popular products are designer glasses, with options available from $199 for two pairs. Customers can also shop online for these items, with free delivery on orders over $79. Additionally, Specsavers offers audiology services and hearing aids, ensuring a full spectrum of care for both vision and hearing. The brand's commitment to accessibility and affordability is evident in its promise of free delivery over $79, free 90-day returns, and free aftercare. For those interested in fashion, the Colour Union collection offers a range of colored glasses, and the stores are well-equipped with qualified optometrists and audiology professionals to provide quality care.

Specsavers Australia provides a variety of payment options to accommodate different preferences. Customers can utilize bulk billing for eye tests when presenting a valid Medicare card. Those with optical extras in their health funds may have some or all of their purchase price covered. Online purchases of contact lenses and glasses can be made using PayPal, and Afterpay is available for those who prefer to make a style statement now and pay later. Additionally, Tyro Health allows customers to claim on the spot when buying contact lenses online. For convenience, Specsavers easypay service offers a 10% discount on all replenishment contacts, along with a free glasses voucher and no cost aftercare for use in-store. This service automatically reorders contact lenses at the chosen frequency and charges the customer's credit or debit card the best price offered by Specsavers on the nominated order date.

Specsavers Australia offers a return policy where items purchased in-store can be returned within 100 days from the purchase date. For online purchases, the return window is 30 days from receipt. If products are faulty or not as ordered, they will be replaced free of charge, or a full refund will be issued. In the case of damaged goods, the cost of return postage is covered by Specsavers. As for the shipping policy, delivery timing varies depending on the product type, and efforts are made to deliver orders as soon as possible. If products are returned as undeliverable, contact will be made for confirmation of the delivery address. If no response is received within a reasonable period, specifically 30 days, a refund for the products will be processed within 10 days of that date.

Specsavers.com.au has garnered a reputation for being a reliable service provider, as reflected in customer reviews. With a 4.4 out of 5 stars rating on Trustpilot, the majority of customers have expressed satisfaction with their services. Positive feedback highlights stress-free experiences, professional staff, and quality products. However, it's important to note that some customers have reported issues with the end product, requiring glasses to be remade. Overall, the positive reviews significantly outweigh the negative ones, indicating a high level of trust and customer satisfaction.